GENERAL QUESTIONS
Farjo Arts is a UK-based company with production facilities in the blessed land of DUBAI, but we ship to all countries for the same low rates.
Farjo Arts has exclusive deals with some of the greatest living calligraphers in the world. Our artists are considered to be among the creme dela creme of the Islamic artwork world. They taught, and even helped establish Islamic arts colleges, have appeared in the annual listing of the 500 Most Influential Muslims, have artworks in some of the most prestigious museums in the Middle East, designed world-famous logos and much more. These are artists who the experts in Islamic art turn to. They are the ones that the world will be talking about for generations to come for their work. When you purchase from Farjo, you can rest assured that you are adorning your home with a museum-quality artwork.
PROCESSING, SHIPPING & DELIVERY TIME
Well, that depends. In most cases, most of our artworks are made too rder. It usually takes 14–21 business days (business days do not include weekends or holidays) to process an order and make most artwork. Some artwork,for example, steel artwork and steteched artwork can 1–4 weeks extra to make
Farjo Arts are all made to order. Because of this, we need time to process and create your Farjo Art according to your specifications (e.g. size,color).
Depending on your location, it can take anywhere from 14–21 bussines days. Please keep in mind that both of these time frames may or may not include delays caused by your country's borders department which can randomly select an item for inspection although this hardly ever happens and when it does the delay ends to be just a day or so. This means that it should only take 21 days to arrive to your doorstep.
Customs can often be the culprit of a bad international shopping experience because customers can get an unexpected expense as well as delays in their orders. We are on a mission to remove this from your shopping experience by instructing our express shipping courier to get all of our decals, print and rolled canvas quickly through customs with no fees added. Other artwork maybe assessed a fee and we are not responsible for those.
Yes! Once your order has been processed for shipping, you will receive an email with your tracking information to the email address you provide us.If you set up an account prior to placing your order, you can check the status online. Sign in to check the status of your order. You also should have received an email with your tracking information.
Arts will replace arts that are damaged in transit. Just contact us farjogold.com/pages/contact-us and let us know! Please hang on to your damaged package, as it may
lf there was a mistake in the order please let us know. If you accidentally ordered the wrong artwork (e.g. wrong size or color) we can still fix the order before it ships
CUSTOM ORDERS
Yes we can! Just go to Customize Arts and fill out our form. Be sure to be as detailed as possible.
If you have artwork, a font, or a logo that you would like to see as an Farjo Art, please go to our Customize page
WHOLE SALE ORDERS
Contact us and tell us what artwork you would like and we'll follow up with